Guide to Bed and Breakfast Award Ratings
The accommodation listed on Guestaccom have ratings displayed where appropriate. We display only a star rating system which is sometimes diamond or equivalent.
VisitBritain (formerly the English Tourism Council), VisitScotland, Wales Tourist Board, the AA, the RAC operate a harmonised rating scheme for assessing the quality of serviced accommodation in Britain.
The Inspections
Each organisation uses a set of common standard requirements to determine the Star rating. The star rating awarded will be the same irrespective of which organisation inspects an establishment to remove any confusion.
All rated accommodation must must fulfil all the statutory obligations including fire precautions, price display orders, food safety and hygiene, licensing, health and safety, discrimination, trade descriptions, data protection and the Hotel Proprietors Act.
The inspections focus on assessing a number of key areas including service and efficiency, bathrooms, shower rooms and en-suites facilities, guest meals and the public areas.
The Star Ratings for Guest House Accommodation
Properties are visited annually by trained, impartial assessors and awarded a simple one to five rating.
One Star
- Simple, no-frills accommodation suitable for those on a tighter budgetTwo Stars
- Accommodation offering a good overall level of quality together with some facility and service enhancements.Three Stars
- A good level of quality in all areas. Bedrooms will offer a reasonable amount of space and comfort. A greater selection of items may be offered at breakfast, including choice of eggs cooked to order.Four Stars
- Very good quality in all areas. Bedrooms will be more spacious with greater emphasis on quality. A very good breakfast will be offered, with a wide selection of starter and cooked options.Five Stars
- Excellent quality accommodation with exceptional levels of hospitality. Bedrooms will offer ample space with excellent comfort and elements of luxury. Breakfast will offer a wide selection of produce such as freshly squeezed fruit juices, fruits in season, bakery items and homemade preserves.
Gold and Silver Awards
These are awarded to properties that not only achieve their overall rating but also exceed the expectations within their rating level. The awards recognise the high level of comfort, cleanliness, hospitality and service afforded.
Silver
- This award recognises high quality in all areas of the business, with very good levels of customer care.Gold
- Properties achieving a Gold award will demonstrate exceptional levels of quality, comfort, cleanliness, hospitality and attentive service.
Further Information
- The National Quality Assurance Standards website for more information.